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1. #CISCO CTI INTEGRATION GUIDE HOW TO#
2. #CISCO CTI INTEGRATION GUIDE INSTALL#
3. #CISCO CTI INTEGRATION GUIDE UPDATE#
4. #CISCO CTI INTEGRATION GUIDE UPGRADE#

If you use the SPA 500DS, skip the provisioning of the BLF keys 31 & 32 as they are not available for this device. In the case that a sidecar is used, the handset’s own BLF keys are all set to Line keys. The first assigned BLF key will appear on the 3rd available position of the IP phone. On Cisco SPA the first two BLF keys are reserved as “Line” keys. īLF Function Keys on Your Cisco SPA 5 Series IP Phone $MA.xml - where the FQDN resolve s to the IP of your phone system.

#CISCO CTI INTEGRATION GUIDE HOW TO#

If you do not have a configurable DHCP Server you can manually configure the link as explained here. The best way to do this is by setting option 66 in your DHCP server. Now the phone needs to know where to pick up the firmware files and configuration information. Step 4: Set the provisioning link using DHCP Option 66 Take a note of the “Provisioning Link” URL.Optional settings include the phone’s “Display Language”, “Time Zone” and, if applicable, the network card interface in case the server has more than one IP address to which the phone shall be configured.Select the device Vendor/Model and enter Mac address of the device which can be found on the back of the device itself and select the corresponding model type.Log in to your 3CX Management Console ⇒ Phone note ⇒ and press “Add Phone” and from the extension list select to which the IP phone shall be assigned.

To reset the device follow this blog post on how to factory reset Cisco SPA IP phones. īefore provisioning the IP phone, the phone must be brought back to factory defaults in case the device has residual settings of a previous configuration.

#CISCO CTI INTEGRATION GUIDE INSTALL#

#CISCO CTI INTEGRATION GUIDE UPGRADE#

When upgrading a Cisco SPA50X or Cisco SPA30X IP phone firmware version prior to 7.5.2b, you must first upgrade to 7.5.2b before you upgrade to 7.6.1.

#CISCO CTI INTEGRATION GUIDE UPDATE#

In case the defined version of the firmware is not installed, manually update the firmware before proceeding. Cisco SPA 525G2 - Firmware 7.6.1 (Optional with SideCar SPA-500DS).Cisco SPA 525G - Firmware 7.6.1 (Optional with SideCar SPA-500DS).Cisco SPA 514G - Firmware 7.6.1 (Optional with SideCar SPA-500DS).Cisco SPA 512G - Firmware 7.6.1 (Optional with SideCar SPA-500DS).Cisco SPA 509G - Firmware 7.6.1 (Optional with SideCar SPA-500S).Cisco SPA 508G - Firmware 7.6.1 (Optional with SideCar SPA-500S).Cisco SPA 504G - Firmware 7.6.1 (Optional with SideCar SPA-500S).Cisco SPA 502G - Firmware 7.6.1 (Optional with SideCar SPA-500S).Cisco SPA 501G - Firmware 7.6.1 (Optional with SideCar SPA-500S).These phones have been tested with 3CX Phone System V15 SP1 with the following firmware only: Step 1: Download Firmware & Copy to Provisioning Directory Legacy phone devices have a limited feature set and can only be supported up to a certain point by the 3CX Support Team - you may well need to contact vendor support directly for some matters. It is strongly recommended not to purposely buy these devices new or as a replacement. Legacy phone support has been implemented to allow easy migration from an existing phone system to 3CX without the need to directly replace all existing IP phones. BLF Function Keys on Your Cisco SPA 5 Series IP Phone.